Rocket Support Assistant

Username

Password

API key

Enter your username and we'll email you a reset link.

Username

Your temporary password must be changed before you continue.

Temporary password

New password

8–12 characters
An uppercase letter
A lowercase letter
A number
No spaces or unusual symbols
Doesn't contain your username
This password is too common

Confirm new password

Choose a new password to finish resetting your account.

New password

8–12 characters
An uppercase letter
A lowercase letter
A number
No spaces or unusual symbols
This password is too common

Confirm new password

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Rocket Support Assistant AI-powered product support

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Create User

User Name * Unique identifier — up to 18 letters/numbers, cannot be changed after creation

User Email *

Role

Customer Name * Organisation or company name

Allowed Products

Leave all unchecked = access to all products.

Active

API Key Generated

API key for .
⚠ This key will not be shown again. Copy it now.

⌛ User creation is in progress in the background. Status will remain Inactive until indexing completes, then activate automatically.

Settings

Rocket Support Assistant

Account

Password 8–12 characters, including an uppercase letter, a lowercase letter, and a number. No spaces or unusual symbols, must not contain your username, and avoid common passwords. ••••••••

Developer options

API key Use this key to connect MCP clients and call the API. It appears once, so copy it right away.

Generating a new key immediately invalidates your previous key.

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